Frequently Asked Questions

What is the cost of shipping in the UK?

Shipping is free on all Hayba orders!

When will my order be shipped?

All orders are dispatched within 2 days and have a delivery timeframe of 2-5 working days.

Do we provide International Shipping?

Yes we take international orders, please contact us on WhatsApp Business to place your order!

Can I exchange/return my item(s)?

To make a return, please email haybaoffcial@gmail.com with your order number. We’ll help you process your return . Simply repackage your item ensuring the original tags are still on. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.

How do I wash my abaya?

All our abayas are suitable for hand wash or dry cleaning only.